Want to close your account? We're sorry to see you go. 

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Once you close your account, you will no longer be able to access your account information through our online banking platform or mobile app. 

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1. Close your account in person. Visit one of our branches and request to close any or all of your accounts.

• Bring your current state-issued ID or driver's license.

• Talk to a staff member and let them know which account(s) you'd like to close.

• We'll ask you to sign an account closure form.

• We'll refund your balance in cash, with a cashier's check, or through a wire transfer to another financial institution. 
   

2. Close your account by phone. Call us at 1-800-323-5109 between 8:30 a.m. and 5 p.m. CT Monday through Friday or from 8:30 a.m. to 12 p.m. CT on Saturday.

• When you connect, press option 1, then option 3.

• Tell our member contact center agent which account(s) you'd like to close.

• We will confirm your identity, then get your signature on an account closure form.

• You can choose to have us mail you a cashier's check for the balance of your account or help you transfer the remaining funds to another financial institution by wire.

 

To learn how Vibrant handles your personal information and data while you're an account holder, as well as after you close your account, please see our privacy policy.

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