Set up your account
Access your account online to view statements, manage payments, and review your payment history.
Pay by ACH transfer...
Set up an ACH transfer from your financial institution to your loan account using your account and routing number.
Getting started
Getting started
Set up your account
Access your account online to view statements, manage payments, and review your payment history.
Pay by ACH transfer
Set up an ACH transfer from your financial institution to your loan account using your account and routing number.
...or pay by debit card
Set up automatic payments or make a one-time payment online using your debit card.
Business hours
Monday – Friday:
8:30 a.m. – 5:00 p.m. CT
Saturday:
8:30 a.m. – noon CT
Need a hand?
Get personal support from our team. Call 1-800-323-5109 or send an email to connect with us.
Frequently asked questions
Am I a Vibrant Credit Union member?
Yes! You are now eligible for all our products—checking, credit cards, and more! Check out all our high-yield rate accounts here.
How will I get my loan documents?
You will receive your loan documents through DocuSign. Please save a copy of your documents at the time of signing.
Where are you guys located?
Our headquarters is located in Moline, Illinois. Find a branch or ITM/ATM here.
Can you help me set up an ACH transfer?
Absolutely! If you're not comfortable setting up a transfer through our online portal we're glad to set it up for you. Call us at 800-323-5109 between 8:30 a.m. and 5:00 p.m. CT Monday through Friday, or from 8:30 a.m. to 12:00 p.m. CT on Saturday.
How can I make a payment?
You have three options for paying your loan:
You can pay online with your debit card (where you can also access your account statements and payment history if you set up an account).
You can pay online with an ACH transfer from your bank account. Need help setting up your transfer? Call us at 800-323-5109 and we'll take care of it.
If you prefer, you can just mail us a check! Vibrant ATTN: Payments PO Box 1550 Moline, IL 61266
How can I set up an automatic payment?
Log in to your loan account and choose "Pay my bills" under your latest invoice. When you enter your payment information, you can choose a one-time payment or a recurring payment.
Can I pay by mail?
Yes! You can send a check to the address below if you prefer to pay by mail. Remember to include your account number on the memo line for faster processing.
Vibrant ATTN: Payments PO Box 1550 Moline, IL 61266