Yanmar Training Center Before you take the Yanmar Dealer Portal for a spin, check out our library of videos to help guide the way. Add a Title Before you take the Yanmar Dealer Portal for a spin, check out our library of videos to help guide the way. Yanmar Training Center Your guide to online banking! Online Banking User Guide Need assistance? Submit the form below or contact us at 1-800-479-6206 during regular business hours (Monday through Friday from 7:30 a.m. to 6:00 p.m. CT and Saturdays from 8:30 a.m. to 4:00 p.m. CT).

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How to set up mobile payments If you never leave home without your smartphone, at least you can leave home without your wallet. Your Vibrant debit or credit card works with Apple Pay, Google Pay, and Samsung Pay. No more swiping! Add Vibrant to your digital wallet Apple Pay Open the Wallet app and tap the plus (+) sign to add a new card. Enter your card number, expiration date, and CVV code and tap NEXT. Vibrant will automatically verify your card info. To pay from your phone, wave your phone in front of any contactless card reader or tap it against the ))) symbol. Samsung Pay Open Samsung Pay on your phone. Tap MENU (the three horizontal lines) in the top left corner, and then tap CARDS. Tap ADD CARD (look for the icon with a credit card with a plus sign). Tap ADD CREDIT/DEBIT CARD. Follow the instructions to register your card. When you add a card, you must agree to the card's terms and conditions. Vibrant will verify your card info. That's it! Hold your phone against any contactless card reader to pay. Google Pay Open the Google Pay app and tap the +ADD TO WALLET button. Choose PAYMENT CARD, then ADD NEW PAYMENT CARD. Enter your card details manually or use your phone camera to automatically scan your card. Vibrant will automatically verify your card info. To pay from your phone, hold it against the contactless payment symbol on the card reader. Boop! You're ready to go.

Imagine saving $600 a year We work with the nation's top insurers to find members the right coverage at the best price—saving them an average of $600 in annual premiums. Get a no-obligation quote Why shop for insurance with Vibrant? We’ll help you find the right coverage at the right price because we compare policies from multiple leading insurers You’ll get fast, personal service from a dedicated team of agents—our priority is always your satisfaction, not the bottom line Members save an average of $600 a year on premiums Imagine saving $600 a year We work with the nation's top insurers to find members the right coverage at the best price—saving them an average of $600 in annual premiums. Get a no-obligation quote Find out if we can save you money Whether you rent or own, protect yourself and your belongings against theft, fire, weather damage, and other hazards. Talk to us if you're: ​ Moving to a new home Concerned you don't have adequate protection Want to find out if you can save money Home Get a quote Save money based on your driving record, your annual mileage, or by bundling your coverage. Talk to us if you're: ​ Trading in a vehicle Worried your rates will rise after an accident Adding a young driver to your coverage Vehicle Get a quote You know you need it. We've made it easy to find the right coverage at every stage of life. Talk to us if you're: ​ Getting married or expanding your family Looking for more affordable coverage Not sure how much life insurance you need Life Get a quote FAQ How do I add or change a vehicle? Get the Vehicle Identification Number (VIN) of your new vehicle and contact us at 309-623-4196 . We’ll take care of everything else. How do I request a new insurance ID card? If you’ve set up an online account with your specific carrier, you should be able to download and print a copy from their website. Otherwise, contact us at 309-623-4196 or email vibrant_service@vibrantinsurance.com .

Current Vibrant members Send a secure message through your online banking app. Shoot us an email at hello@vibrantcu.org . We'll get back to you as soon as possible during our regular business hours (8:30 a.m. to 5:00 p.m. Monday through Friday, and 8:30 a.m. to noon on Saturday). New to Vibrant? Get started with an online application or schedule an in-person meeting. Become a new member Email us at hello@vibrantcu.org with any other questions Need to get in touch? FAQ I need help with my account. When is your member services team available? Our regular business hours are from 8:30 a.m. to 5:00 p.m. CT Monday through Friday and 8:30 a.m. to noon CT on Saturdays. If you need to report that your debit or credit card has been lost or stolen, and it's after our regular business hours, call 1-800-323-5109 and press 1. I got locked out of my online account. What do I do? Listen, it happens to everyone occasionally. Call 1-800-323-5109 to reset your account. We can also confirm your username and reset your password. I forgot my password. What do I do? Reset your password online. How do I set up an automatic payment? If you’re setting up a payment for a Vibrant loan or credit card, you can choose “Pay” from your dashboard. On the next screen, select the appropriate option, then your desired payment frequency. What is the Vibrant routing number? 271183646 How do I keep debit or credit transactions from being blocked while I'm traveling? To protect your account against fraudulent charges, we may block transactions that originate from outside your geographic area. If you plan to travel or are already on the road, you can call 1-800-323-5109 to let us know. (After 5 p.m. and on weekends or holidays, choose option 2 from the voicemail menu.) You can also log in to your online banking account and send us a message. I got a text message about a fraudulent charge. What should I do? If you receive a message about a potentially fraudulent charge, let us know whether you recognize the transaction by replying to the text or calling us at 1-800-323-5109 . What should I do if I lose my card? During regular business hours, reach out to our Member Contact Center by calling 1-800-323-5109 to let us know and request a new card. ​ After hours, contact Mastercard directly at 1-800-MASTERCARD (1-800-627-8372 ) to prevent unauthorized charges. FAQ Send us a message *By filling out this form and clicking the submit button, you agree to be contacted by Vibrant Credit Union via phone, email, and/or text message for this product or service. For your protection, please do not provide any personal account information. To communicate specific account information with us please give us a call at 800.323.5109, message us through online banking or stop into any of our branch locations.

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How to enable second-factor authentication (2FA) When you use 2FA, you’ll automatically receive a verification code via text or email when you try to log in to your Vibrant account. Before you can access your information, you’ll have to enter that code into your smartphone or browser. 2FA verification codes are set to expire within 10 minutes, and they change every time you request one by logging in. Log in from your browser or use the Vibrant mobile app (available for Apple or Android ). Step 1: Log in to your Vibrant account. For mobile app users Select MORE from the options listed across the bottom of the screen. Select FULL SITE. Select TOOLS. Select SETTINGS. Select SECURITY. Go to the section labeled TWO-FACTOR AUTHENTICATION. Toggle the switch to the right from OFF to ON. Step 2: Access your security settings. ​ 7. Choose the channels through which you prefer to receive your verification code (text, email, voice call). ​ Congrats! You’re protected. ​ ​ For browser users Select TOOLS. Select SETTINGS. Select SECURITY. Go to the section labeled TWO-FACTOR AUTHENTICATION. Toggle the switch to the right from OFF to ON. Choose where you want Vibrant to send your verification code (text, email, voice call). ​ Congrats! You’re also protected. For even more protection You know that little "Remember Me" button when you log into your online account? If you check this box, then the device or browser you're using will no longer require an extra verification code to log in. Now that you're making your account more secure, it's a good time to take a look at the devices you've previously approved. ​ ​ Help! I can’t set up 2FA. Contact us during regular business hours, and a member of our team will walk you through the process. Your agent asked for my verification code. Should I tell them what it is? NO! A real Vibrant employee will never ask for your verification code. You’re talking to a scammer—and if you give them your verification code, they can take over your account. Can a scammer access my account even if I don’t tell them my password? Unfortunately, yes. Scammers may find your login information through a data breach, on the dark web, or through other phishing tactics. Two-factor authentication (2FA) offers additional protection, but it's not foolproof. A common scam is to try bypass 2FA by pretending to be a legitimate caller who wants to verify your identity by sending you a security code, which they'll ask you to read back to them. If you tell them the code, unfortunately, they can use it to log in from their device. How do I set up two-factor authentication (2FA) on my account? Log in to your account and go to Settings, then choose the Security tab. Toggle the on/off switch next to Two-Factor Authentication to ON to require a second security code via email, text, or voice call (you'll have the option to choose the method that works best for you any time you log in). What if a caller tells me I owe money and they need immediate payment? Legitimate organizations, including the IRS, your local tax assessor, or your financial institution, will never ask you to provide payment via a gift card, prepaid debit card, or wire transfer. If you get a a call demanding immediate payment and they want you to use one of these payment methods, it's a scam. In addition, a legitimate caller will never threaten to alert law enforcement, immigration officials, or other authorities to collect a debt. What should I do if I think I may have been scammed? Contact us immediately to report the incident. We’ll place a fraud alert on your account and help you reset your login information. (And no, we won't ask you to tell us your new password.) What information will Vibrant never ask me for? If you call our Member Contact Center, we’ll ask you to verify your identity by asking you a series of questions. The answers will NEVER include: Anything more than the last 4 digits of your debit or credit card Any security or verification code you receive via text or email Your account or routing number Your complete Social Security Number Your account password Your PIN Frequently asked questions

Can't wait to get back to work? Don't worry—managing your equipment loan is fast and easy. Manage your account Add a Title Manage your account Don’t worry—managing your equipment loan is fast and easy. Can't wait to get back to work? Access your account online to view statements, manage payments, and review your payment history. Set up your account Set up an ACH transfer from your financial institution to your loan account using your account and routing number. Pay by ACH transfer... Set up automatic payments or make a one-time payment online using your debit card. ...Or pay by debit card Go to our loan payment portal Getting started FAQ Am I a Vibrant Credit Union member? Yes! You are now eligible for all our products—checking, credit cards, and more! Visit our website to learn more. When will I get my loan documents? You will receive your loan documents through DocuSign. Please save a copy of your documents at the time of signing. Where are you guys located? Our headquarters is located in Moline, Illinois, and we have branches in Iowa and Illinois. Can you help me set up an ACH transfer? Absolutely! If you're not comfortable setting up a transfer through our online portal we're glad to set it up for you. Call us at 800-323-5109 between 8:30 a.m. and 5:00 p.m. CT Monday through Friday, or from 8:30 a.m. to 12:00 p.m. CT on Saturday. How can I make a payment? You have three options for paying your loan: You can pay online with your debit card. (where you can also access your account statements and payment history if you set up an account). You can pay online with an ACH transfer from your bank account. Need help setting up your transfer? Call us at 800-323-5109 and we'll take care of it. If you prefer, you can just mail us a check! How can I set up an automatic payment? Log in to your loan account and choose "Pay my bills" under your latest invoice. When you enter your payment information, you can choose a one-time payment or a recurring payment. Can I pay by mail? Yes! You can send a check to the address below if you prefer to pay by mail. Remember to include your account number on the memo line for faster processing. Vibrant ATTN: Payments PO Box 1550 Moline IL 61266 FAQ Getting started Set up your account Access your account online to view statements, manage payments, and review your payment history. Pay by ACH transfer Set up an ACH transfer from your financial institution to your loan account using your account and routing number. ...or pay by debit card Set up automatic payments or make a one-time payment online using your debit card. Manage your account Monday – Friday: 8:30 a.m. – 5:00 p.m. CT Saturday: 8:30 a.m. – Noon CT Business hours Get personal support from our team. Call 1-800-323-5109 or email to connect with us. Need a hand?

Find support in unprecedented times Vibrant is proud to work with you on your PPP loan. frequently asked questions Is funding still available through the Paycheck Protection Program? The Small Business Administration ended the Paycheck Protection Program on May 31, 2021. See other programs that offer relief for businesses affected by the COVID-19 pandemic. My business received a PPP loan. How do I apply for loan forgiveness? Choose the application form from the list below that best describes your situation. PPP Forgiveness Application – $50,000 and Below PPP Forgiveness Application EZ-Version (loans of $150,000 and below) PPP Forgiveness Application Regular-Version The Small Business Administration has assembled an FAQ for PPP borrowers about requirements for loan forgiveness. Where can I find the most up-to-date guidance about PPP deadlines and requirements? The Small Business Administration is administering the PPP loan program. Visit its website for more information. I have more questions about my PPP loan. Who do I contact? Contact Northpoint Commercial Credit, our commercial lending partner for PPP loans, at closing@northpointcredit.com. FAQ Find support in unprecedented times Vibrant is proud to work with you on your PPP loan.

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