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Update your password

  1. Before you go to the trouble of resetting your password, a reminder about your current password. It must contain:

    • At least 10 characters

    • At least 1 lowercase letter

    • At least 1 uppercase letter

    • At least 1 number

    • At least 1 special character (!@"#$%&+;<=>?[]{}-_)

  2. Didn’t help? Okay, time to reset your password.

  3. Read and accept the disclosure.

  4. On the next screen, choose the “Reset my password” option.

  5. To verify your identity, you will need to provide your user name, Social Security number, and date of birth.

  6. Choose whether you want to have the password reset link sent to your email or texted to you via SMS.

  7. Enter the six-digit verification code.

  8. You will be prompted to enter a new password.

  9. Your new password must include:

    • At least 10 characters

    • At least 1 lowercase letter

    • At least 1 uppercase letter

    • At least 1 number

    • At least 1 special character (!@"#$%&+;<=>?[]{}-_)

How to connect external accounts

Move money between your Vibrant accounts and your accounts at other financial institutions via your online banking dashboard. 

How to update your password

It's a good idea to change your password at least once a year—and more frequently if you use shared computers or public WiFi. 

How to protect yourself against fraud

Scammers are always trying new ways to gain unauthorized access to your account. Use these guidelines to better protect yourself.   

Additional resources

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